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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Altheimer

September 3, 2026

5  out of  5
rating by Mary Altheimer
"Real Customer Service - Ryan and his entire staff are so helpful and know the value of customer service! I had accidentally called his office (I was with a different agent) and was impressed with how they helped me. I then called the agent I should have called and was under impressed. So I immediately had my account transferred to Ryan. They have continued to impress me on several occasions since, I would highly recommend them!"
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Roxane Prothro

September 2, 2026

5  out of  5
rating by Roxane Prothro
"I've been with Statefarm for 30 years and my agent recently retired.

My new agent Ryan and has been AWESOME calling to introduce himself and reviewing all my policies."
We responded:
"Roxanne, thank you so much for your 5-star review! It truly means a lot to hear this, especially after 30 years with State Farm. Thank you again for trusting Joffe State Farm and our Team. We are grateful to have you as part of our agency, and look forward to looking after you and your family for another 30 + years. "
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Sergei Stadnik

August 14, 2026

5  out of  5
rating by Sergei Stadnik
"Devin was very detailed, and was able to provide me with professional answers to all my questions. Highly recommended."
We responded:
"Sergei, thank you for the 5-star review. We are glad Devin was able to answer your questions and make your insurance options clear. At Joffe State Farm, we are proud to help customers in Mesa, Gilbert, Chandler and the East Valley protect what matters most. We truly appreciate the recommendation. "
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kennith moore

August 12, 2026

5  out of  5
rating by kennith moore
"My agent took the time to answer all my questions and got me on the right plan very professional excellent"
We responded:
"Kenneth, thank you for the 5-star review. Wa are glad we could take the time to answer your questions and help you find the right insurance coverage for your needs.

At Joffe State Farm, we believe insurance should be more than just a policy, it should be something you actually understand. We are proud to serve our customers, throughout Mesa, Gilbert, Chandler, and the East Valley. "
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Kambriah Luna

August 11, 2026

5  out of  5
rating by Kambriah Luna
"Devan at State Farm was awesome he helped me out so much great service definitely recommend!! As well as Mitch he was very nice as well"
We responded:
"Thank you, Kanbriah. We are thrilled to hear Devan and Mitch made your experience such a positive one. Our Gilbert/ Mesa Team takes pride in helping customers find the right coverage with friendly, knowledgeable service. We appreciate your recommendation and look forward to assisting you again. "
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Shae Moracco

July 30, 2026

5  out of  5
rating by Shae Moracco
"Jerry was really helpful in getting me the home and car insurance bundle. I was amazed with the low monthly cost. He took the time to answer my questions and address my concerns. Definitely a good experience!"
We responded:
"Thank you for your great review. We are so glad Joffe State Farm Agency and Jerry helped you bundle your home and car insurance, and that you were impressed by the low monthly cost. We truly appreciate you sharing that our Team took the time to answer your questions and address your concerns. Your feedback helps other families find the right coverage with confidence. "
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Caiden Rojas

July 29, 2026

5  out of  5
rating by Caiden Rojas
"Jerry was the best person agent to work with by far. Got us the best rates for the best coverage. Anyone who comes across Jerry, you’ll be in good hands. So glad it was him who picked up the phone & not someone else. That guy Jerry rocks!!"
We responded:
"Thank you so much for the kind words, Caiden. We are thrilled that Jerry exceeded your expectations, and was able to offer you the right coverage at a great price. At Joffe State Farm our entire team is committed to providing the same level of service and care to every customer. Thank you for trusting us, we truly appreciate your business and are always here whenever you need us. "
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Jerry Hayes

July 24, 2026

5  out of  5
rating by Jerry Hayes
"I can confidently recommend Joffe State Farm to anyone looking for a new insurance agent. They always put their customers’ needs first, operate with integrity, and truly care about doing what’s right. State Farm is an excellent company to be insured with as well."
We responded:
"Thank you, Jerry for your kind words, and recommendation! We truly appreciate your trust and support. At Joffe State Farm, our goal is to help our Gilbert, Mess, Chandler, and East Valley neighbors understand their coverage and make confident decisions. We are grateful you recognized our commitment to putting customers first, and we are always here whenever you need us. Thanks again!"
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Christy Joseph

July 19, 2026

5  out of  5
rating by Christy Joseph
"I highly recommend Joffe Insurance. Ryan is very responsive and has great follow-up, always ready to answer any questions or help where needed. My insurance was set up seamlessly and I'm saving money! Very pleased!"
We responded:
"Thank you, Christy. We truly appreciate your kind words and are grateful you chose Joffe State Farm to help you with your insurance. Our goal is to make insurance easier to understand, be there when our Gilbert, Mesa and neighbors need us. And, to provide the kind of personal service people expect from their local State Farm Agency. Thank you for trusting us. "
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Max Email

July 17, 2026

5  out of  5
rating by Max Email
"Mitchell was fantastic! He made the entire process quick, easy, and stress-free. He was professional, responsive, and answered all of my questions without any pressure. Everything was handled efficiently, and I really appreciated how fast he got everything taken care of. Excellent customer service, I highly recommend Mitchell @ State Farm Gilbert!"
We responded:
"Thank you, Max. We truly appreciate you taking the time to share your experience. I’m glad Mitch was able to make the process quick, easy and stress-free. That’s exactly the experience we want every customer to have. Thank you for trusting Joffe State Farm. If you ever need help with your auto, home, life or business insurance, we are always here for you.
"
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Gordon Madsen

July 8, 2026

5  out of  5
rating by Gordon Madsen
"I really appreciated the professional manner in which Ryan took the time to understand my home insurance needs and thereby aligned a policy accordingly. I would highly recommend Ryan!"
We responded:
"Thank you, Gordon for your review. It was our pleasure helping you find the right home insurance coverage for your needs. At Joffe State Farm, we believe every homeowner deserves a policy tailored to their personal situation, not just one size fits all solution. We truly appreciate your recommendation and look forward to to helping you with your insurance needs for years to come. Thank you for choosing our team in Gilbert, Arizona "
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cindy rogers

July 7, 2026

5  out of  5
rating by cindy rogers
"Ryan was very helpful and knowledgeable helpful me choose the coverages on my two vehicles. Ryan was also very patient and very nice."
We responded:
"Cindy, thank you so much for taking the time to leave a review. We were happy to assist you in getting auto insurance for your vehicles and for your trust in Joffe State Farm."
Profile photo of Kaylie Evans

Kaylie Evans

July 3, 2026

5  out of  5
rating by Kaylie Evans
"Jerry was exceptionally helpful and empathetic when helping enroll me for car insurance. He listened , did not judge, allowed me to be emotional and gave me an offer that really helped my family. The service was quick organized we got digital cards and on autopay the same day. He made the process so easy in comparison to the company I left. I signed that day with him for 2 cars and bundled renters insurance. Honestly this is long past due he helped my in February and I wanted to make sure he got his 5 stars. That how much his service impacted my and made an impression.

Today is 7/3/26- I couldn't figure out how to put a 2nd review. I worked with Mitch today and he was genuinely helpful. I had trouble with a card on file and he easily helped me get my payment information up to date and kept me current. Thanks for being available and helpful Mitch :)"
We responded:
"Kaylie, thank you for your detailed review. We are really proud to have Jerry on our team. Thank you for sharing your positive experience. That is exactly the kind of service we strive for and hope to continue to earn your trust and loyalty for the long haul.

6/4/2026:Kaylie thank you for taking the time to come back and update your review. That means a lot to us. It’s especially meaningful to see you both recognize Jerry who helped with your auto and renters insurance and Mitch who was there when you needed help updating your payment method months later. To me that is what great customer service should look like. Buying insurance is just the beginning, questions will come up, life changes, needs change and we will be here to help long after your policy was put in place. Once again thank you for trusting Joffe State Farm Agency with your insurance needs. We are here to assist when needed. "
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Brooke Schneider

July 1, 2026

5  out of  5
rating by Brooke Schneider
"Jerry is the best! He is always quick to help me with any questions I have and always a pleasure to work with!"
We responded:
"Thank you for your review. We are so glad you had a great experience with Jerry and Joffe State Farm. Our team is always here to help with any questions you may have, and we truly appreciate your kind words. We are proud to support families and individuals throughout Mesa, Gilbert and Arizona area. "
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kelly turner

June 30, 2026

5  out of  5
rating by kelly turner
"Ryan was able to get our monthly insurance cost down and he was super helpful with getting us set up on the app."
We responded:
"Thank you, Kelly. I am glad we could help lower your monthly insurance costs and make the setup smooth. It’s always our goal to make things simple and save families time and money. We appreciate you trusting us and our State Farm Team in Gilbert/ Mesa. We are always here if you need anything down the road. "
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Reggie A Olmos

June 30, 2026

5  out of  5
rating by Reggie A Olmos
"In times of difficulties and hardships, it is amazing that there are people.
YES!
Even your Insurance Agent,
That can help you bring things into prospective.
Jerry was that man, in my corner and by my side.
My Insurance needs were met and surpassed.
Thank You!
Ryan Joffe,
State Farm Insurance,"
We responded:
"Thank you, Reggie. We truly appreciate your kind words and trust you put in us. Jerry and our team are always here to help, especially when life throws something unexpected your way. We are proud to support our Gilbert and Arizona community with reliable State Farm insurance and personal service you can count on. your feedback means a lot. "
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Patrick RY

June 27, 2026

5  out of  5
rating by Patrick RY
"Highly recommend. It is great to know i can speak with them directly rather than going through a automated phone line and they really got to know me as a customer."
We responded:
"Thank you, Patrick. We truly appreciate you taking the time to share this. At Joffe Statefarm Agency, our goal has always been to provide personal service., clear communication, and a real person you can reach when you need help.

We are grateful for the opportunity to assist you and the Gilbert, Az community. Thank you for trusting our Team. "
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Tarcy Hansen

June 26, 2026

5  out of  5
rating by Tarcy Hansen
"State Farm and Jerry have been great. They are the lowest price when I comparison shop, the customer service is always helpful, and they give quality feedback when I have questions about changing my coverage."
We responded:
"Thank you, Tracey. We are thrilled that our State Farm team have made your experience smooth and affordable. Providing helpful feedback and personalized coverage options is what we strive for every day. Your trust means a lot. We are always here to help.
"
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Tracey Warren-Hein

June 23, 2026

5  out of  5
rating by Tracey Warren-Hein
"Thank you to the Joffe team for taking the time to find our family a much better rate with even more coverage for home and vehicle insurance. We had been with another company for over 25yrs, and when we tried to add a teen driver our rate increased so drastically we decided to reach out to get another quote. Well good news doesn’t travel fast enough and I just want to shout that we got the best rate and still have a teen driver 😆 spread the joy and skip the anxiety of calling multiple places. State Farm agent Ryan Joffe is the only call you make."
We responded:
"Tracey, thank you for sharing your experience! Helping Arizona families find the right home and auto insurance coverage at a competitive price is exactly why we do what we do. We know adding a teen driver can create a lot of uncertainty, and we are glad we could help you secure better protection and peace of mind. Thank you for trusting Joffe State Farm Agency and for recommending our Gilbert office. We appreciate you and your family! "
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Conor Colgan

June 22, 2026

5  out of  5
rating by Conor Colgan
"Ryan has been great to work with and has helped us optimize our insurance premiums."
We responded:
"Thank you so much for sharing. It truly means a lot. I’m grateful we had the opportunity to review your coverage and find ways to optimize your insurance while keeping the protection you need.

Helping families in Gilbert, Mesa and the East Valley make confident insurance decisions is why what we do what we do. Thank you for trusting Joffe State Farm Agency. "
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Carla Nelson

June 19, 2026

5  out of  5
rating by Carla Nelson
"Ryan at Joffe Insurance went the extra mile for our family. He stayed late to get our teenager fully insured and made the whole process simple and stress‑free. If you need a caring, responsive insurance agent for auto or teen driver coverage, Ryan is the one you should call!"
We responded:
"Thank you so much for your kind words! We appreciate the opportunity to help your family with teen driver and auto insurance coverage. At Joffe State Farm Agency in Gilbert, Az, our goal is to make insurance simple and provide helpful guidance for families throughout the East Valley. Thank you for trusting us. "
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M Potok

June 10, 2026

5  out of  5
rating by M Potok
"Ryan is a knowledgeable and reliable insurance agent who’s always quick to respond. He explains coverage clearly and genuinely cares about helping Arizona families and businesses get the right protection. Highly recommend Joffe Insurance."
We responded:
"Thank you, Mark. I really appreciate you taking the time to share your thoughtful review. It means a lot to know our approach of explaining coverage and supporting Arizona families resonates. I am grateful for your trust in Joffe Insurance.
"
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Catherine Tabor

June 1, 2026

5  out of  5
rating by Catherine Tabor
"Jerry is awesome and so is Ryan. Super helpful and on top of everything. They respond fast too. I had some questions after I got my policy and within minutes I had the answer I needed. Even when you text them they are fast to respond. If they say they will get back to you they really do actually get back to you without having to keep calling. I also have not had to leave a message they are always there to answer when you call which to me is important. I for one hate waiting for a call back. I’m really glad I switch to this team for sure."
We responded:
"Catherine, thank you so much for sharing this. We are thrilled to hear your experience has been smooth and responsive, that’s exactly what we aim for. Jerry and I truly appreciate your trust and grateful you close our team.
"
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Tommie Westveld

June 1, 2026

5  out of  5
rating by Tommie Westveld
"It has been excellent working with Ryan! He truly cares about myself and family. Ryan takes the additional time to make sure I understand all the policies and what is best for our family."
We responded:
"Tommie, thank you for taking the time to share this. It’s been a pleasure helping your family feel confident about your coverage. I truly appreciate your trust and the opportunity to make sure everything fits your needs. "
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Mary Schultz

May 15, 2026

5  out of  5
rating by Mary Schultz
"Jerry was super helpful and went above and beyond in helping me. He provided the information that I was looking for in terms of insurance rates and helped me to see the value of the Drive Safe program. He was very customer service oriented and easy to talk to. I highly recommend him!"
We responded:
"Mary thank you so much for taking the time to leave a 5-Star review. We appreciate you trusting Joffe State Farm for your insurance needs and will strive to continue to provide you with great customer service."